How to Use Your Seller Leads Inbox
On the left-hand side of your Pebble Dashboard, you'll find a section named Sellers. This is where all your inbound leads will land when a seller submits their information. You'll be able to filter and search all your seller leads by name, or their source (i.e. Craigslist, Facebook, etc.)
You can also learn more about Buyer and Seller Inbox Leads in our Success Guide.
Changing the Seller Leads Inbox Address
If your plan allows it, at the top of the screen you'll see your Inbox address. In this example it's email@example.com. This will be the central email that your leads will filter through to no matter what site you're using to capture leads. If you already use the REI Landleads theme, then all your leads will also automatically filter through to this inbox here in REI Pebble. To learn more about integration between REI Landleads and REI Pebble, click here.
To change the email address, go to Settings then Inbox Addresses on your REI Pebble Dashboard. Then click Change
Next, you just need to type in your desired email address then click on Save ddress
Manually Adding a Seller
Finally, you can manually add a seller to your inbox. This may be particularly useful if you get a call from someone interested in selling their property.
To do this, go to Add Seller at the top of the page
Next, fill out the seller's information and then click Save. You can also add notes about the seller by clicking the pen and paper icon. A box will appear to type notes. Once you're done hit Save.
You can then assign them a property by clicking Select Property, add any additional notes by clicking the pen and paper icon, or edit the contact's details by clicking the pen and paper icon next to contact.
Pebble will automatically read lead information from incoming emails. The email body should be written in the following format:
Name: John Smith Email: firstname.lastname@example.org Phone: 555-555-5555 Property Code: abc123