Connecting Hosting & Domain

In this section of the documentation we go through all the steps required to connect your domain name to your hosting.

[Note]: If you are using a domain other than one purchased from GoDaddy or 1&1 you will need to contact WP Engine’s customer support when setting things up. WP Engine provide outstanding customer service and if you’re having difficulty connecting your domain you can give them a call on 1-877-973-6446 and they  will guide you through everything step by step.

Automatic Domain Connect (For GoDaddy or 1&1 Only)

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On the Overview page of WP Engine you will see a hyperlink to add in your domain. Click on this then type in your domain.

You will be directed to a new page. Scroll down and click on Add Domain.

A popup box will appear where you can type in your new domain name, then click next.

All set! If the domain is identified by WP Engine to be on a supported DNS provider (GoDaddy or 1&1), you will be asked if you would like to use the automated Domain Connect update process.

To do this, click Next.

You will be redirected to a screen prompting you to login to your DNS provider– GoDaddy in this example.

After signing in, confirm the connection with your DNS provider. In this example you can see its a simple one click connect.

Once confirmed, the DNS changes will be made and you will be redirected back to the User Portal with a Success or Failure message.

Next, you need to ensure you set your primary domain.

Head back over to WP Engine.

Under the Domains and Redirects section, you will see the domain you just added. On the right of this, there will be a hyperlink to set it as your primary domain.

Click the link.

You’ve now selected your primary domain.

As you can see in the example, we have registered the domain sellmylandproperties.com but we haven’t registered the www. version.

You need to add the www. version in case someone types that into their browser.

Repeat the steps you just did above to add the www. version of your site to WP Engine.


Manual Domain Connect (For Different DNS Providers)

If you didn’t purchase your domain through GoDaddy or 1&1, you will need to manually point your domain to WP Engine.

NOTE: Go to WP Engine and for the next domain providers below, you'll want to refer to the CNAME record that is at the top of the Domains page, and the A record (if you’re planning on hosting your email through your DNS provider too).

1) Scroll down on the Domains page and add your domains. Scroll down and click on Add Domain.

A popup box will appear where you can type in your new domain name (for example: yoursite.com), then click next.

You'll want to repeat the steps again and add the 'www' version of your domain (For example: www.yoursite.com)

Then follow the steps below.

Your Domain Name Provider

All domain providers work very similar but we will show how to connect your domain for the following providers:

Namecheap
Google Domains
Bluehost


Please scroll down below to the provider you are using. If your domain provider is not listed of the above, the steps are very similar. Please refer to the example video above using GoDaddy to see how to connect your domain to your site.

Before you point your domain on your DNS Provider, you'll want to add your domains on 


Namecheap Setup

Next, login to your Namecheap account at www.namecheap.com. Upon login you should see a list of your domains. Next to the domain you wish to point to WP Engine, select “Manage” from the dropdown menu.

To point your Namecheap domain:
1. Edit your @ record first which is the A Record.
Update this field to your A Record address which is a set of numbers you have in your WP Engine Domains page (for example: 104.197.4.31). 
2. You can also edit the “ TTL,” which is the time to propagate the change. In this example I have set the TTL to 5 minutes.
3. Now edit the “www” record.
4. For “Type,” select CNAME record
5. Select to point it to your CNAME address. This is an address you have in your WP Engine Domain page (for example: rmyoursite.wpengine.com)
 When finished your DNS records should look similar to the image below (but with your own values):

6. That's it! Give it at least an hour, as your domain will propagate and point to your new site.  

Once you see green checkmarks inside of your WP Engine domain page beside your domains, you can move forward to the next step. If you're experiencing any issues, give WP Engine's support a message or call 1-877-973-6446.


Google Domains Setup

1. Login to your Google Domains account at https://domains.google.com/registrar
2. 
Upon login you should see a list of your domains. Next to the domain you wish to point to WP Engine, select Manage from the dropdown menu. 

3. Select DNS beside the domain that you will be using.
4. Start at the top of the “DNS” page on Google Domains. Ensure the option to “ Use the Google Domains name servers” is selected in the Name servers section, then scroll to the bottom. Under Custom resource records we will configure the DNS records for your domain.
5 .  In the first box, enter @ , then select A as the type from the dropdown menu. If you want your DNS changes to take place quickly, enter 10m in the next box to indicate a 10 minute change time.
6
. Enter the A Record address in the box that says IPv4 address which is a set of numbers in your WP Engine Domains page (for example: 104.197.4.31) and click “Add.”
7 . Next, enter www in the first box, and select CNAME from the dropdown menu. Again you can choose a faster propagation time if you choose.
8
.  In the last box enter your CNAME address. This is an address you have in your WP Engine Domains page (for example: rmyoursite.wpengine.com)
9. Click “ add” to save your changes. 

Your records should look similar to this (with completely different values under the Data column):

10. That's it! Give it at least an hour, as your domain will propagate and point to your new site.  

Once you see green checkmarks inside of your WP Engine domain page beside your domains, you can move forward to the next step. If you're experiencing any issues, give WP Engine's support a message or call 1-877-973-6446.



Bluehost Setup

1. Log into www.bluehost.com, then select Domains on the left navigation. 
2. Locate the domain you will be pointing in the main navigation window and select Manage then click on DNS

3. Locate the A (Host) section
4. There is likely a host record here already for @, if so, click the 3 dot menu icon and select Edit.

5. In the Points To field enter t he  A Record addres s is a set of numbers you have in your WP Engine Domains page (for example: 104.197.4.31) and click Save.
6. Scroll down to the CNAME (Alias) section
7. If your www host record is already configured as a CNAME (Alias) record, click the 3 dot menu icon and select Edit

6. Configure the CNAME record by entering you CNAME value. This is an address (for example: rmyoursite.wpengine.com).
7. Ensure that the Host Record is www and TTL is 4 hours.
8. Click Save

9. That's it! Give it at least an hour, as your domain will propagate and point to your new site.  

Once you see green checkmarks inside of your WP Engine domain page beside your domains, you can move forward to the next step. If you're experiencing any issues, give WP Engine's support a message or call 1-877-973-6446.

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